Customer Support Specialist
1897
€/мес.
Брутто
Нетто на місяць
Вильнюс
- TWINSBET
Описание работы
We are looking for a motivated Customer Support Specialist as the first point of contact for customers. Your main responsibility will be to provide customer support and solve and/or escalate issues and incidents on daily basis as well as perform daily monitoring activities.
- Provide excellent customer service via phone, and via email.
- Liaise with technology departments both in house and third party, on technical issues relating to customers and products.
- Monitor website availability and functionality, alerting the necessary parties when performance or accessibility is affected in any way.
- Assist in processing deposits and withdrawals for our customers.
About You:
- Excellent written communication skills in Lithuanian/English/Russian- all 3 languages are must to have.
- Work experience in gambling/betting or gaming will be a plus;
- General knowledge of sporting events will be a plus;
- Good organization and multi-tasking skills combined with an exceptional work ethic;
- Must be willing and able to work shifts to support a 24x7x365 environment.
What you will take form Us:
- In-person onboarding and training;
- Guidance and support to help grow your career;
- Starting salary of 1897,43 EUR gross;
- Dynamic workdays;
- Great conditions for work at our new office;
- Relaxation and game areas in the office;
- An awesome and seriously -the best team!
About us:
TWINSBET is a licensed organizer of sports betting and gambling providing interactive and innovative gaming products for players in Lithuania.
Компания предлагает
Баланс между трудовой деятельностью и личной жизнью
Гибкий график работыЗдоровье
GymОфис
Настольный футбол Игровые консоли Бесплатные закускиТранспорт
Бесплатная парковкаЗарплата
1897
€/мес.
брутто
TWINSBET
TWINSBET is licensed organizer of sports betting and gambling providing interactive and innovative gaming products for players in Lithuania.