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UAB „Hotelston“

IT SUPPORT SPECIALIST

1500-2100 €/mon. Gross
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Vilnius - UAB „Hotelston“

Job description

  • Provide technical support to Hotelston customers as well as colleagues in the company
  • Provide technical support by email
  • Utilize helpdesk and issue management systems to track tasks
  • Identify trends in support requests and recommend systemic and proactive solutions to mitigate issues
  • Monitor and maintain health of Hotelston services
  • Assist in Hotelston IT projects

Requirements

  • Good spoken and written English (mandatory)
  • Basic programming skills
  • Basic knowledge of SQL
  • Good organizational and time management skills
  • Problem solver attitude

Advantages

  • Experience in IT customer support / helpdesk
  • Experience in Java development
  • Knowledge of Web Services and XML
  • Windows / Linux OS administration skills

Company offers

Work life balance

Flexible work hours Remote work possibility

Office

Table football Free snacks Bicycle storage

Transport

Free parking

Other

Discounts for company products/services
  • Competitive salary
  • Superior offers for holiday/travel services
  • Flexible work schedule to adapt to studies
  • Investments in your professional development
  • Career opportunities: become software developer
  • Young team of professionals
  • Modern office in the center of Vilnius
  • Guaranteed free parking near the office
  • Relaxed atmosphere with a rest zone, foosball, free snacks, fruits and coffee, free beer

Salary

1500-2100 €/mon. gross
UAB „Hotelston“

UAB „Hotelston“

Hotelston is a wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

Currently 4 people work in the IT Support team and we are looking for 2 more IT Support Specialists and team players to join our crew.
information about UAB „Hotelston“
3504 €
Avg. salary gross
(2X higher than LT average)
23
Number of employees
1-2 mln. €
Revenue 2022 y.