COLLECTIONS AND RECOVERY SPECIALIST AT VOLVO FINANCIAL SERVICES BALTICS
2900-3600 €/mon.
gross
Дані калькулятора CVbankas.lt.
Full-time
Vilnius
- UAB Emplonet
Transport is at the core of modern society. Imagine using your expertise to help customers stay on the road while supporting sound portfolio management and sustainable business growth. If you are analytical, customer-focused, and enjoy working with complex financial cases across the Baltic countries, then we could be a perfect match.
What you will do?
At Volvo Financial Services you will contribute to the transformation of our company, the transport industry and society at large.
The Collections & Recovery Specialist plays an important role in supporting portfolio quality and minimizing credit losses across Lithuania, Latvia, and Estonia. The role combines analytical, operational and decision-support responsibilities by monitoring collections performance, preparing portfolio and overdue debt reporting, reviewing contract modification requests, and providing recommendations to support sound credit and collections decisions.
The position reports to the Credit Manager at Volvo Financial Services Baltics.
The Collections & Recovery Specialist plays an important role in supporting portfolio quality and minimizing credit losses across Lithuania, Latvia, and Estonia. The role combines analytical, operational and decision-support responsibilities by monitoring collections performance, preparing portfolio and overdue debt reporting, reviewing contract modification requests, and providing recommendations to support sound credit and collections decisions.
The position reports to the Credit Manager at Volvo Financial Services Baltics.
Main activities and core responsibilities:
- Monitor collections and recovery performance across the Baltic portfolio.
- Work with soft collections providers and directly with customers, as needed, to determine cause of delinquency and negotiate payment arrangements.
- Prepare and maintain overdue debt (OVD), delinquency and collections performance reports for management.
- Ensure data quality and consistency within collections and portfolio management reporting.
- Analyze portfolio trends, identify risk areas and recommend corrective actions.
- Review customer requests for contract modifications, payment extensions and restructurings.
- Perform financial and risk assessment of modification requests and prepare recommendations for approval.
- Initiate and handle termination of contracts due to default.
- Coordinate Repossession and support Remarketing functions as required.
- Support decision-making by providing portfolio, collections and recovery insights.
- Monitor recovery performance and support actions aimed at maximizing recovered amounts.
- Lead periodic collection meetings to discuss individual accounts and action items.
- Drive continuous improvements in collections, recovery and contract administration processes.
- Support implementation of new tools, products and business initiatives impacting collections activities.
Who are you?
In this role, you will bring:
- University degree in Finance, Economics, Business Administration or a related field.
- Minimum 3 years of experience in collections, credit, risk management, accounts receivables or financial analysis. Experience in a customer service or similar environment is an advantage.
- Strong analytical and problem-solving skills.
- Ability to assess financial risks and identify appropriate mitigation actions.
- Good understanding of leasing and loan products.
- High attention to detail and ability to manage multiple priorities.
- Strong communication and stakeholder management skills.
- Experience working in an international and multicultural environment is an advantage.
- Proficiency with Microsoft Office, particularly Excel.
- Fluency in Lithuanian or Latvian and advanced level of English.
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
Salary level: from 2.900€ to 3.600€ per month gross (before withholding taxes) depending on skills and experience. Also, annual bonus program will be applied in accordance with the Company policy.
- Joining a global and diverse team of highly skilled professionals who make customers win.
- Opportunity to grow both personally and professionally.
- Space to initiate and implement improvements that create value for customers and the business.
- Environment where we work with passion, trust each other and embrace change to stay ahead.
- Package of company benefits such as trainings, additional health insurance and more.
Salary level: from 2.900€ to 3.600€ per month gross (before withholding taxes) depending on skills and experience. Also, annual bonus program will be applied in accordance with the Company policy.
Ready for the next move?
If you are a proactive professional with strong analytical capabilities, customer focus and integrity, we would like to meet you.
Apply now to join Volvo Financial Services Baltics and help us maintain a healthy portfolio while delivering excellent customer support and sustainable business results: jobs.volvogroup.com/job-invite/33931/
Apply now to join Volvo Financial Services Baltics and help us maintain a healthy portfolio while delivering excellent customer support and sustainable business results: jobs.volvogroup.com/job-invite/33931/
Salary
2900-3600
€/mon.
gross
UAB Emplonet
Emplonet is a personnel selection company providing the highest-quality personnel selection services, helping create long-term relationships while promoting business growth and the development of specialists in various fields.
Emplonet client - Volvo Financial Services:
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
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Emplonet client - Volvo Financial Services:
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.