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CRM Process Manager
3100-4100 €/mon.
брутто
Дані калькулятора CVbankas.lt.
Full-time
Vilnius
- Oxylabs
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
A word from the team:
Join our Revenue Operations team as a CRM Process Manager, where you'll focus on optimizing systems to drive revenue growth. Working closely with cross-functional teams, including Marketing, Sales, Account Management, Finance, and Customer Success, you'll improve operational efficiencies, and define automations to be implemented to ensure alignment across the entire customer lifecycle.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
A word from the team:
Join our Revenue Operations team as a CRM Process Manager, where you'll focus on optimizing systems to drive revenue growth. Working closely with cross-functional teams, including Marketing, Sales, Account Management, Finance, and Customer Success, you'll improve operational efficiencies, and define automations to be implemented to ensure alignment across the entire customer lifecycle.
Your day-to-day:
- In-depth business analysis and process understanding to identify current challenges, improvement opportunities, and recommend effective CRM solutions;
- Gather and document business requirements related to CRM processes, ensuring alignment with business goals and stakeholder needs. Prepare tasks and collaborate with development;
- Collaborate with cross-functional teams to ensure accurate and timely reflection of changes within the CRM system, and communicate these updates to impacted departments;
- Educate and influence stakeholders across the organization to ensure optimal use of CRM functionalities, promoting best practices and user adoption.
Your skills & experience:
- Experience working as a Business Analyst in a project environment, delivering IT-enabled changes;
- Strong skills to map out current-state ("as-is") and future-state ("to-be") processes. Experience creating process diagrams that help identify bottlenecks, inefficiencies, or opportunities for automation and improvement;
- Experience managing or supporting cross-functional projects related to revenue operations processes;
- Hands-on experience across the full project delivery lifecycle, including requirements gathering, testing, release, and post-implementation support;
- Strong organizational skills with the ability to manage time effectively, prioritize competing demands;
- Proactive and self-motivated, with a continuous improvement mindset and a drive to identify and implement process changes;
- Strong stakeholder management skills, with experience working collaboratively with senior leadership and cross-functional teams;
- Great communication skills, with the ability to work both independently and as part of a team;
- Fluency in both Lithuanian and English (written and spoken).
- Nice to have:
- Prior experience in B2B, SaaS, or another relevant industry;
- B2B process understanding, with the ability to optimize workflows and automation;
- Experience with sales tools and platforms;
- Change management experience.
Salary:
- Gross salary: 3100 - 4100 EUR/month. Keep in mind that we are open to discussing a different salary based on your skills and experience.
- To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here career.oxylabs.io/blog/our-work-benefits/.
The rest is on us:
- Growth: Turn your experience into a personal career journey through internal and external training, a books library, training platforms, online courses and mentorship;
- Travel: Get a taste of the world by attending conferences and business trips from Silicon Valley to the Middle East;
- Comfort: Hybrid work, offices based in the heart of Vilnius & Kaunas, and the ability to travel the world while working;
- Well-being: Private health insurance, on-site gyms, personal coaches, and other mental and physical well-being benefits help you stay fresh and steady;
- Celebrations: Extra vacation days & gifts for special occasions and the years spent with us;
- Team building: Regular internal events, quarterly team buildings, workshops, team retreats & workation trips;
- Office perks: Fully stocked kitchens, PS5, Foosball, ping-pong, Friday bun tradition, Mixtape Fridays & more;
- Tech: Bringing you the latest in technology, software, and gadgets to make your workday as smooth as possible;
- Bonus: Referral bonuses, discount offers and more. Much more;
Salary
3100-4100
€/mon.
gross
Oxylabs
WHO WE ARE
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!