№1 Найпопулярніший портал з працевлаштування

Customer service manager (Danish language)

2200-2650 €/mon. брутто
Дані калькулятора CVbankas.lt. Редагувати »
Full-time
Член асоціації „Unicorns Lithuania“
Vilnius - UAB „Furniture1“

Job description

We’re Furniture1, an online furniture retailer transforming the way people buy furniture. Operating in more than 20 countries, we combine simplicity, design, and convenience to create a better online furniture shopping experience for our customers. As a fast-growing company, we’re always on the lookout for new talent, whether you're a seasoned professional or exploring a new career path.

We are currently looking for a bright and motivated Customer Service Manager (Danish language) to help us grow in the Danish market.

We’re also looking for people who would be willing to work from Saturday to Monday.

  • Advise and assist our clients in choosing the right furniture and resolving day-to-day issues;
  • Understand Customer’s needs and provide guidance in our e-shop;
  • Place orders with manufacturers;
  • Excellent communication, organizational, and problem solving skills;
  • Ability to maintain effective communication between logistics / planning functions, customer service / sales, and production / manufacturing floor;
  • Strong organizational skills;
  • Able to multi-task and solve problems in a timely manner;
  • Detail-oriented with solid written, oral, and interpersonal communication skills;
  • Ability to work in a team environment.

Requirements

  • Excellent verbal, written & listening skills in Danish;
  • Strong customer communication skills;
  • Decent English for daily communication with the team and colleagues;
  • A passion for delivering an excellent customer experience;
  • Ability to multi-task and take responsibility & ownership in challenging situations;
  • Strong attention to detail;
  • Ability to work effectively in a team: a friendly, empathic and solution-oriented person.
  • Experience - you don’t need any experience. We will teach you!

Company offers

  • Flexible salary and performance reviews. We don’t wait for fixed salary review deadlines - we recognize your growth and impact in real time
  • Performance-based bonus system. We reward great work with bonuses to keep motivation high and efforts appreciated. Your success is the company’s success
  • Private health insurance after working with us for 3 months
  • Individual psychologist or psychotherapist sessions
  • Learning and development
  • Continuous learning and professional growth. Learn from experienced team members and take on different projects and initiatives
  • Access to online learning platforms. We encourage our team members to improve their skills through online courses, fully covered by us
  • Time-off and bonus perks
  • Paid birthday day off, team building events, workations and other additional perks.

Salary

2200-2650 €/mon. gross
We’re also looking for people who would be willing to work from Saturday to Monday.

UAB „Furniture1“

Furniture1.eu - online furniture retailer operating in 20+ European markets. We offer our customers thousands of furniture models to purchase without any risk and prepayment as customers can pay on the moment of the delivery. All orders are delivered and can be returned for free in 365 days - our own last-mile delivery in most markets helps ensure best customer experience possible. All our shops are independently operated, but follow the same values and have high customer service standards.
Despite our main product is furniture, our main business area is e-commerce and logistics.
information about UAB „Furniture1“
4021 €
Avg. salary gross
(86% higher than LT average)
118
Number of employees
3-5 mln. €
Дохід 2024 р.
Distribution of employees by salary (before taxes):
25% earn up to 2877 €
25% earn 2877-3232 €
25% earn 3232-4702 €
25% earn more than 4702 €

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