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IT Specialist

1‌0‌0‌0‌-1‌5‌0‌0‌ €/mon. net
Full-time
Kaunas - Laura Bachmat-Gurskienė individuali veikla

The Role

We're looking for someone to own the technical backbone of our clients' fleet equipment: GPS units, tablets, telematics devices, and mobile hardware. You'll resolve issues through HaloPSA, manage devices remotely via MDM platforms (SureMDM, Zoho MDM), and get your hands on the equipment itself when remote fixes aren't enough. Beyond fixing what's broken, you'll spot the patterns behind recurring issues and turn them into service improvements or new opportunities for our clients.

What You'll Do

  • Resolve client-reported technical issues via the Halo platform
  • Manage, administer, and issue fleet equipment (telematics, tablets, phones) — including inventory tracking, claims, returns, and coordinating equipment requests
  • Prepare and configure tablets for deployment: app installation/updates via MDM (SureMDM, Zoho MDM), and navigation map updates
  • Analyze incident data to identify recurring patterns and convert them into service improvements or new client offerings
  • Contribute to ongoing technical and process improvement projects

What You Bring

  • Hands-on experience with Android devices and MDM platforms (SureMDM, Zoho MDM)
  • Solid understanding of GPS systems (Sygic or similar), GSM networks (3G/4G), roaming, and device configuration is a big plus
  • Comfort with data analysis in Excel
  • Experience working in a Microsoft environment
  • Lithuanian and English proficiency (B2+), written and spoken
  • Clear communicator with strong attention to detail, equally comfortable working independently or in a team
  • High ownership and accountability
  • Valid driver's license (required)

Nice to Have

  • Experience with ADB (Android Debug Bridge) for device troubleshooting
  • App Script / App Sheet experience
  • Interest in automating and optimizing operational processes
  • ITIL familiarity
  • Background in logistics or general IT

Perks

  • A focused, distraction-free office in the heart of Kaunas
Central location, no open-plan chaos. A workspace built for people who need to concentrate, not just show up.
  • Predictable hours: Monday-Friday, 8:00-17:00
No shift rotations, no weekend on-call surprises. You know your schedule a month out, every month.
  • Hybrid work setup
A mix of in-office and remote days, giving you flexibility without losing the in-person collaboration that the role's equipment and coordination work depends on.
  • Professional growth and development support
Access to training, certifications, or skill-building resources relevant to your role, not a vague promise of "opportunities."
  • An experienced, professional team
You'll work alongside colleagues who know the domain, take ownership of their work, and won't need everything explained twice.
  • Stebby wellness benefits
A flexible wellness budget you can put toward gym memberships, sports activities, or health services, whatever fits your life.
  • Referral programs
A bonus for bringing in people you'd vouch for. Good hires pay off.
  • Learning budget
Dedicated funds for courses, certifications, or conferences you choose, not a fixed catalog someone else picked for you.

Salary

1000-1500 €/mon. net

Laura Bachmat-Gurskienė individuali veikla
At Athera Technologies, we specialize in providing cutting-edge IT solutions for our clients. Our team is committed to driving innovation, streamlining operations, and delivering exceptional technical support to help our clients succeed. Join us and be part of a dynamic environment where technology meets logistics to create impactful solutions.