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Junior Customer Support Specialist (E-commerce)

1490-1820 €/mon. gross
Дані калькулятора CVbankas.lt. Редагувати »
Full-time
Kaunas - UAB „Bison Commerce“

Hi!

We are Bison Commerce, and we’re excited to welcome a new Customer Support Specialist to our team!
We're looking for a dedicated, detail-oriented professional who is passionate about delivering outstanding customer service.
Are you fluent in English and feel comfortable communicating with ease? Do you prefer working late hours and are available for a shift from 5:00 PM to 2:00 AM?

If this sounds like you, keep reading!

Key Responsibilities:

  • Communicate with customers, suppliers, and carriers via phone, email, and chat.
  • Resolve issues efficiently and effectively as they arise.
  • Focus on meeting and exceeding set KPI goals.
  • Collaborate with other departments to ensure seamless operations.
  • Deliver smooth and productive customer service.
  • Complete tasks assigned by your supervisor.

Qualifications:

  • Strong English communication skills, even surpassing proficiency in your native language.
  • Comfortable and highly productive working the 5:00 PM to 2:00 AM shift. (2 remote workdays per week)
  • Ability to handle stressful situations with composure and efficiency.
  • A positive, communicative, responsible, and goal-oriented attitude, with a strong desire to assist others.
  • Prior experience in customer service is an advantage!

🦬 The Bison Cycle

  • You join.
You step into a bright, buzzing office — full of ideas, coffee, and momentum.
You find your rhythm, your people, your place in the herd.
(Benefits: modern office, snacks & coffee, friendly team atmosphere)
  • You learn.
From teammates, real challenges, and continuous feedback that sharpens you every week.
We invest in your curiosity — because growth is part of the job here.
(Benefits: career path, internal & external trainings, mentoring, learning budget)
  • You build.
You take ownership, make decisions, and move things forward that actually matter.
No micromanagement. Just trust, clarity, and impact.
(Benefits: performance-based rewards, clear goals, room for ideas)
  • You live.
Work fits life — not the other way around.
We support you through everything that matters beyond work.
(Benefits: healthcare, life-event bonuses, flexibility, hybrid model, occasional remote days, loyalty days off)
  • You experience.
Culture doesn’t stay in the office — it moves with us.
From running events and marathons to shared wellness challenges and curated merch drops, we build moments that connect people beyond work.
(Benefits: company marathons & sports events, wellness initiatives, limited-edition merch, team experiences)
  • You connect.
From Summer Parties to Kick-Off events — we show up, recharge, and celebrate together.
High energy, no forced fun — just real connection.
(Benefits: annual Summer Party, Kick-Off event, team-building activities)
  • You stay.
Because it stops feeling like “a workplace”.
It becomes your herd — a place that grows with you, challenges you, and supports you long-term.
(Benefits: referral bonus, long-term growth opportunities, meaningful culture)

Salary

1490-1820 €/mon. gross
A motivating compensation system.

Work place

Veiverių g. 90, Kaunas, Kauno m. sav. Calculate your travel time to work

UAB „Bison Commerce“

Bison Commerce is a technology company specializing in online sales of furniture, lighting, décor, and other large format goods. Growing at 20% year over year, we take pride in going above and beyond for our suppliers, offering challenging careers for our employees, and being the leading online retailer in select categories.

Find joy in your work, celebrate successes, and support each other during challenging moments. Join a great place to work and build your career with Bison.
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information about UAB „Bison Commerce“
3963 €
Avg. salary gross
(83% higher than LT average)
71
Number of employees
3-5 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 2458 €
25% earn 2458-3400 €
25% earn 3400-4672 €
25% earn more than 4672 €

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