Klientų aptarnavimo specialistas (-ė)
1400-1800 €/mon.
брутто
Дані калькулятора CVbankas.lt.
Full-time
Vilnius
- Entain
Job description
Customer Service Agent role is a key role for our business.
We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating pleasurable and entertaining journey for them across all touch points.
If you think you can do it, you could be the one we're looking for!
We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating pleasurable and entertaining journey for them across all touch points.
If you think you can do it, you could be the one we're looking for!
Requirements
YOU LOVE:
Making impact by helping people and making someone's day better.
Socialising with people over chat, e-mail or phone.
Challenges by solving "puzzles" and cracking the "nuts".
YOU ARE:
A champion in communicating and socialising with people.
Optimistic and positive (even when the going gets tough).
Empathetic, positive and immensely patient.
Energetic and goal-oriented person.
YOU WILL:
Listen, engage and help customers with their inquiries over e-mail, chat or phone.
Investigate problems, develop solutions and manage through resolution.
Escalate issues to other departments or manager.
Support your colleagues and help the new ones.
YOU NEED:
Fluent Lithuanian
B2 English/Russian
Very good computer and typing skills.
Ability to focus on details and multitask.
Strong active listening skills - give attention to what other people are saying, take time to understand and ask questions when appropriate.
Problem solving skills and ability to adapt to change with positive attitude.
Readiness to work flexible hours from 9:00 till 22:00 (Monday- Sunday).
Making impact by helping people and making someone's day better.
Socialising with people over chat, e-mail or phone.
Challenges by solving "puzzles" and cracking the "nuts".
YOU ARE:
A champion in communicating and socialising with people.
Optimistic and positive (even when the going gets tough).
Empathetic, positive and immensely patient.
Energetic and goal-oriented person.
YOU WILL:
Listen, engage and help customers with their inquiries over e-mail, chat or phone.
Investigate problems, develop solutions and manage through resolution.
Escalate issues to other departments or manager.
Support your colleagues and help the new ones.
YOU NEED:
Fluent Lithuanian
B2 English/Russian
Very good computer and typing skills.
Ability to focus on details and multitask.
Strong active listening skills - give attention to what other people are saying, take time to understand and ask questions when appropriate.
Problem solving skills and ability to adapt to change with positive attitude.
Readiness to work flexible hours from 9:00 till 22:00 (Monday- Sunday).
Company offers
We offer:
Great opportunity to take part in the development of a growth- and innovation-driven company and build its future.
Dynamic work in a rapidly growing international company with personal development possibilities.
Professional team with various, international backgrounds to collaborate.
Opportunity for career development.
Competitive salary and benefits package: annual company performance bonus, an extra day off on your birthday, dedicated days off for your physical and mental health, additional vacation days depending on the length of employment, health insurance policy, wellness and team-building events, dedicated budget for your training and development, paid online consultations with certified therapists and so much more!
Great opportunity to take part in the development of a growth- and innovation-driven company and build its future.
Dynamic work in a rapidly growing international company with personal development possibilities.
Professional team with various, international backgrounds to collaborate.
Opportunity for career development.
Competitive salary and benefits package: annual company performance bonus, an extra day off on your birthday, dedicated days off for your physical and mental health, additional vacation days depending on the length of employment, health insurance policy, wellness and team-building events, dedicated budget for your training and development, paid online consultations with certified therapists and so much more!
Salary
1400-1800
€/mon.
gross
Entain
It's your game!
We are Entain NCE (Entain North and Central Europe) - a part of Entain - one of the biggest iGaming companies worldwide. Our vision is to be the world leader in betting, gaming and interactive entertainment. We will achieve this through our focus on sustainability and growth, transforming our sector for our players, for ourselves and for the good of entertainment.
Entain brands have been making history since the 1880s. With 140+ licenses across 40+ territories, we’re home to a global family of over 25 iconic names - such big names as BetMGM, Bwin, Coral, and Ladbrokes. In Entain, we employ around 30,000 people.
In Entain NCE, we are a company that creates entertainment through innovative thinking by offering our customers industry-leading gaming content across all product verticals coupled with outstanding localised service. We are one of the largest iGaming operators in North Central Europe with an ambition to become the leading online iGaming company in this region. We focus on regulated or soon-to-be-regulated markets and promote responsible gambling. Regulation means a guarantee of fair play, player protection and local gambling tax contributions. Entain NCE owns a group of licensed online gaming companies in several European jurisdictions as part of its portfolio. We operate a portfolio of well-known brands, including our flagship brands “Optibet”, “Bwin”, “BetCity ”, "Klondaika", and "Ninja Casino".
Today Entain (NCE) is a multi-brand iGaming company with 1100 people situated in offices across Riga (headquarters), Tallinn, Amsterdam, Brussels, Berlin, Vienna, Helsinki and few other our office locations. We are proud to be the leading iGaming operator in the Baltic States and one of the fastest-growing operators in North Central Europe.
We are Entain NCE (Entain North and Central Europe) - a part of Entain - one of the biggest iGaming companies worldwide. Our vision is to be the world leader in betting, gaming and interactive entertainment. We will achieve this through our focus on sustainability and growth, transforming our sector for our players, for ourselves and for the good of entertainment.
Entain brands have been making history since the 1880s. With 140+ licenses across 40+ territories, we’re home to a global family of over 25 iconic names - such big names as BetMGM, Bwin, Coral, and Ladbrokes. In Entain, we employ around 30,000 people.
In Entain NCE, we are a company that creates entertainment through innovative thinking by offering our customers industry-leading gaming content across all product verticals coupled with outstanding localised service. We are one of the largest iGaming operators in North Central Europe with an ambition to become the leading online iGaming company in this region. We focus on regulated or soon-to-be-regulated markets and promote responsible gambling. Regulation means a guarantee of fair play, player protection and local gambling tax contributions. Entain NCE owns a group of licensed online gaming companies in several European jurisdictions as part of its portfolio. We operate a portfolio of well-known brands, including our flagship brands “Optibet”, “Bwin”, “BetCity ”, "Klondaika", and "Ninja Casino".
Today Entain (NCE) is a multi-brand iGaming company with 1100 people situated in offices across Riga (headquarters), Tallinn, Amsterdam, Brussels, Berlin, Vienna, Helsinki and few other our office locations. We are proud to be the leading iGaming operator in the Baltic States and one of the fastest-growing operators in North Central Europe.
information about Entain
6106 €
Avg. salary gross
(2.5X higher than LT average)
25
Number of employees
3-5 mln. €
Дохід 2024 р.
Distribution of employees by salary (before taxes):
25% earn up to
3271 €
25% earn
3271-4111 €
25% earn
4111-6787 €
25% earn more than
6787 €