Mid-Senior Account Manager
2400-3600 €/mon.
брутто
Дані калькулятора CVbankas.lt.
Full-time
Vilnius
- Oxylabs
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.
A word from the team:
Join a fast-growing tech startup Webshare and become a member of newly developing Account Management team. By joining us, you will directly impact the company's success by helping our customers, handling cross-functional team communications and growing together with the us. We promise to provide you with personal career development opportunities and that we will create a successful product altogether.
What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.
A word from the team:
Join a fast-growing tech startup Webshare and become a member of newly developing Account Management team. By joining us, you will directly impact the company's success by helping our customers, handling cross-functional team communications and growing together with the us. We promise to provide you with personal career development opportunities and that we will create a successful product altogether.
Your day-to-day:
- Manage customer relationships: day-to-day communication B2B customers to ensure general satisfaction - customer retention.
- Identify long term account objectives by creating great customer experience.
- Successfully achieve revenue orientated targets by identifying upsell & cross-sell opportunities.
- Generate new ideas for value-creating activities with the customers: new campaigns, feedback collection ways, etc.
- Be the main product advocate and independently navigate specific technical topics in communication with our customers.
- Leverage and coordinate internal stakeholders to efficiently resolve client issues.
- Keep up to date and supervise CRM data - status, opportunities, tasks, conversions, enrichment.
- Manage agreements, renewals and attrition risk: ensure proactive attrition management by identifying at-risk accounts and developing detailed action plans.
Your skills & experience:
- At least 2 years of experience in leading customer engagements with a demonstrated ability to deliver positive results for customers.
- Ability to deliver positive results for customers by understanding business/personal needs and building strong relationships - being a customer advocate.
- Analytical skills and ability to identify account expansion opportunities.
- Relationships management and problem-solving skills.
- Negotiation & Objection handling skills.
- Excellence in written and verbal English communication skills.
Nice to have:
- Experience with a CRM, PowerBI, MixMax systems.
- Experience with billing procedures.
- Experience with data analytics.
Our Salary & Work Benefits Package:
- Gross salary: 2400 - 3600 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
- To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here career.oxylabs.io/blog/our-work-benefits/.
The rest is on us:
- Growth: Turn your experience into a personal career journey through internal and external training, a books library, training platforms, online courses and mentorship;
- Travel: Get a taste of the world by attending conferences and business trips from Silicon Valley to the Middle East;
- Comfort: Hybrid work, offices based in the heart of Vilnius & Kaunas, and the ability to travel the world while working;
- Well-being: Private health insurance, on-site gyms, personal coaches, and other mental and physical well-being benefits help you stay fresh and steady;
- Celebrations: Extra vacation days & gifts for special occasions and the years spent with us;
- Team building: Regular internal events, quarterly team buildings, workshops, team retreats & workation trips;
- Office perks: Fully stocked kitchens, PS5, Foosball, ping-pong, Friday bun tradition, Mixtape Fridays & more;
- Tech: Bringing you the latest in technology, software, and gadgets to make your workday as smooth as possible;
- Bonus: Referral bonuses, discount offers and more. Much more;
Salary
2400-3600
€/mon.
gross
Oxylabs
WHO WE ARE
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!
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Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!