🔎 QUALITY EVALUATOR
1500-1849 €/mėn.
neatskaičius mokesčių
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Vilnius
- UAB „Planas chuliganas“
We have a very interesting, well-known international project focused on customer service quality, and we are currently building a new team!
Do you notice details that others miss? Are you able to make objective decisions based on rules rather than gut feeling?
We are looking for a Customer Service Quality Evaluator to assess customer service communications, identify opportunities for improvement, and help ensure a top-tier customer experience.
In this role, you will be working with Vinted—Europe’s largest online marketplace for second-hand fashion.
Do you notice details that others miss? Are you able to make objective decisions based on rules rather than gut feeling?
We are looking for a Customer Service Quality Evaluator to assess customer service communications, identify opportunities for improvement, and help ensure a top-tier customer experience.
In this role, you will be working with Vinted—Europe’s largest online marketplace for second-hand fashion.
😜 What will your workday look like?
- You will evaluate customer service inquiries based on established criteria;
- You will identify communication, procedural, and factual errors;
- You will classify and label textual data;
- You will provide brief justifications for your evaluation decisions in English;
- You will participate in calibration sessions and training;
- You will strive to meet established quality and productivity KPIs.
You will be an excellent candidate if: 🤔
✔ Good knowledge of English;
✔ You are diligent and detail-oriented;
✔ You are able to work according to clear rules and processes;
✔ You can handle large volumes of information without getting overwhelmed;
✔ You learn new systems and processes quickly;
✔ You are available to work full-time, Monday through Friday, from 8:00/9:00 AM to 5:00/6:00 PM;
✔ You are able to work from our Vilnius office. Yes, this is not a remote position - but if you value a strong team, faster professional growth, and the chance to be right where the action is, we think you’ll find this setup to be a pleasant surprise.
If you answered YES to almost all of these points, we look forward to receiving your CV!
✔ You are diligent and detail-oriented;
✔ You are able to work according to clear rules and processes;
✔ You can handle large volumes of information without getting overwhelmed;
✔ You learn new systems and processes quickly;
✔ You are available to work full-time, Monday through Friday, from 8:00/9:00 AM to 5:00/6:00 PM;
✔ You are able to work from our Vilnius office. Yes, this is not a remote position - but if you value a strong team, faster professional growth, and the chance to be right where the action is, we think you’ll find this setup to be a pleasant surprise.
If you answered YES to almost all of these points, we look forward to receiving your CV!
😈 Why should you join?
- Performance-based bonuses;
- International projects and professional growth;
- Structured processes and continuous training;
- A team that values quality, precision, and self-improvement;
- A stable work schedule;
- A supportive environment where all team members learn, grow, and develop best practices together;
- An office with a terrace and great coffee—pet-friendly, too;
- Exclusive discounts from partners, available only to employees;
- Referral bonuses for successfully recommending new colleagues;
- A discount on a gym membership;
- Real career opportunities within a rapidly growing company.
Atlyginimas
1500-1849
€/mėn.
neatskaičius mokesčių
Fixed salary + Performance-based bonuses.
Fixed salary + Performance-based bonuses.
Darbo vieta
UAB „Planas chuliganas“
Planas Chuliganas - kontaktų centras.
Užsiimame:
Esame veržlūs, darbštūs, sparčiai augame ir dirbame su rinkos lyderiais.
Pažiūrėk, kaip mes gyvenam 😈 :
www.instagram.com/planaschuliganas
❤️🧡💛💚💙💜❤️🧡💛💚💙💜
Planas Chuliganas yra lygias galimybes užtikrinanti darbovietė, kurioje nediskriminuoja darbuotojų dėl jų rasės, religijos, lyties, seksualinės orientacijos ar lyties tapatybės, amžiaus, negalios ar dėl kitų su darbo vykdymu tiesiogiai nesusijusių požymių.
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Užsiimame:
- Pardavimais telefonu;
- Lojalumą skatinančiu klientų aptarnavimu;
- Pardavimo vizitų organizavimu.
Esame veržlūs, darbštūs, sparčiai augame ir dirbame su rinkos lyderiais.
Pažiūrėk, kaip mes gyvenam 😈 :
www.instagram.com/planaschuliganas
❤️🧡💛💚💙💜❤️🧡💛💚💙💜
Planas Chuliganas yra lygias galimybes užtikrinanti darbovietė, kurioje nediskriminuoja darbuotojų dėl jų rasės, religijos, lyties, seksualinės orientacijos ar lyties tapatybės, amžiaus, negalios ar dėl kitų su darbo vykdymu tiesiogiai nesusijusių požymių.
UAB „Planas chuliganas“ informacija
1499 €
Vid. atlyginimas bruto
314
Darbuotojų skaičius
5-10 mln. €
Pajamos 2025 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki
944 €
25% uždirba
944-1258 €
25% uždirba
1258-1669 €
25% uždirba nuo
1669 €