№1 Найпопулярніший портал з працевлаштування

Remote Customer Service Representative with fluent Lithuanian (fixed-term)

1223-1416 €/mon. gross
Дані калькулятора CVbankas.lt. Редагувати »
Full-time
Vilnius - UAB „Teleperformance LT“

Job description

We are looking for Lithuanian and English speaking Customer Service Representative to join our Customer Support team. You will be working for our client - global courier and logistics company that provides fast and reliable shipping, transportation, and business solutions.

This is a fixed-term opportunity until January 27, 2027
Start date: 27th of July 2026

Schedule: Monday-Saturday 8:00-23:00 /rolling schedule

Duties and responsibilities:
  • Handle incoming phone calls and emails from the customers according to documented procedures, training curriculum, and quality guidelines
  • Provide high-quality customer support services maintaining high levels of empathy, ownership, and efficiency during each interaction
  • Provide general service feature questions, support with account setup and onboarding, pricing inquiries as well as manage claims and escalations

Requirements

  • Lithuanian language level at the level B2-C1 or higher. During the recruitment process, candidates will undergo internal language assessments, which will be the sole basis for determining their language level suitability.
  • English language level at the level B1 or higher. During the recruitment process, candidates will undergo internal language assessments, which will be the sole basis for determining their language level suitability.
  • Strong communication and administration skills
  • Customer-focused approach
  • Attentiveness, positive attitude
  • Computer literacy
  • Relevant permit to work in Lithuania

Company offers

  • Remote work from any location within Lithuania
  • Remote selection process
  • Corporate training for all new hires
  • Engaging activities and extra benefits: sports and team events, referral bonus, special discounts!

Salary

1223-1416 €/mon. gross
The monthly base salary is 1223 EUR Gross, plus a performance-based bonus, resulting in total monthly compensation of up to 1416 EUR Gross.

UAB „Teleperformance LT“

TP is a world-renowned leader in providing integrated customer support services (outsourcing). TP provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities.

TP contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment. We offer our employees the most comfortable working conditions in a new business center in the heart of the city, as well as the opportunity to work from home. All employees are invited to participate in celebrations, games and competitions organized by the company, maintaining relationships even in an informal environment. We also improve employees' social responsibility by organizing various charity campaigns, support programs and other initiatives. It is important to us that employees develop comprehensively, so we have and constantly improve internal training programs. For three years in a row, TP Lithuania has been certified with "Great Place to Work" global certificates based on an employee survey, so we believe that our efforts are appreciated by employees and that we improve and grow together every year.
Переглянути всі оголошення цієї компанії (4)
information about UAB „Teleperformance LT“
2555 €
Avg. salary gross
(18% higher than LT average)
201
Number of employees
5-10 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1632 €
25% earn 1632-2812 €
25% earn 2812-3113 €
25% earn more than 3113 €

Вас також може зацікавити: