Customer Care Manager

1930-2420 €/mon. gross

Дані калькулятора CVbankas.lt. Редагувати »

Full-time

Vilnius - Girteka įmonių grupė

Job description

What can you expect your day to look like?

Cooperation with existing customers by phone, e-mail, and chat.
Maintaining relations with existing customers and providing them with a high-quality and professional service.
Providing accurate and timely information to customers regarding shipment tracking, delivery times, and other logistics-related questions.
Operational cooperation with colleagues, solving various situations arising during cargo transportation.
Maintaining customer records and ensuring that all information is up-to-date and accurate.
Assisting with administrative tasks related to logistics operations, such as data entry and document management.
Working with the company's internal and customer systems.

What do we expect from you?

Experience in customer service.
Good knowledge of English (written and spoken).
Quick orientation and good time planning and management skills.
Attention to detail, diligence, responsibility.
Smooth communication, ability to work effectively in a team.
Ability to successfully manage large amounts of information at once.
Good computer literacy (working skills in the MS office package).
Higher education.

Why should you consider us as your next career step?

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

Career opportunities: Many of our managers started their careers in entry-level positions at Girteka Group. Every year, around 30% of our colleagues advance to new roles and grow their careers within the company.
Learning and development: We continuously invest in our people through a wide range of internal and external training programs, seminars, mentoring opportunities, leadership development initiatives, and language courses.
Health and well-being: We care about our colleagues’ well-being and provide comprehensive health insurance. We also support an active lifestyle through our community of gym-goers and athletes. In addition, we offer 50% compensation for on-site meals, along with free fruit and snacks available in our office kitchens and lounges.
Collaborative culture: We believe that strong teamwork and meaningful connections lead to exceptional results. Working in international teams, we collaborate toward shared goals, exchange experiences, and celebrate achievements together.
Rewards and recognition: We value and recognize our people through work anniversary rewards, recognition for values-based behavior, and additional benefits. These include a day off on your birthday, holiday gifts, team-building events, employee initiatives, like-minded clubs, and access to exclusive partner discounts.
Base monthly salary: From 1930 to 2420 EUR (before tax). The final offer will depend on the candidate’s experience, competencies, and overall fit for the role. Also attractive performance-based bonus system.

Salary

1930-2420 €/mon. gross

DARBO RINKOS LYDERIS 2025

Tarp TOP 30 Lietuvoje

Girteka įmonių grupė

We create responsible logistics for an exciting future! Our strategic dream is to become a leader in the logistics sector in Europe by 2026. This ambitious goal makes our daily work even more meaningful and inspires us to surpass ourselves. Together, by creating a modern and advanced international company, we foster an open and friendly corporate culture where everyone is treated with respect. Join the Girteka Group and take the lead of your career with the company that is setting impressive possibilities to grow.

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information about Girteka įmonių grupė

4438 €

Avg. salary gross

(2X higher than LT average)

369

Number of employees

30-50 mln. €

Revenue 2025 y.

Distribution of employees by salary (before taxes):

25% earn up to 2963 €

25% earn 2963-3974 €

25% earn 3974-5478 €

25% earn more than 5478 €

Laisvės pr. 36, LT-04318 Vilnius