Оновлено 2026.06.03
CUSTOMER SUPPORT LEAD
Experienced Customer Support Leader with 14+ years in fintech, cryptocurrency, SaaS, and international customer operations. Proven track record of leading remote multicultural teams, improving service quality, optimizing workflows, and driving operational excellence through KPI management, coaching, quality assurance, and process automation. Strong background in customer support management, payments operations, KYC/AML-related workflows, team...