Оновлено 2026.09.08
Technical Operations Analys / Technical Designer
IT Support Specialist and Service Desk Analyst with 9+ years of experience in
enterprise infrastructure environments. I focus on what matters most in support
roles: fast, accurate diagnosis, clear communication, and structured incident
resolution that protects SLA targets.
Core expertise:
→ Tier 2/3 incident triage and escalation management
→ Linux (Ubuntu/Debian) and Windows Server administration
→ TCP/IP diagnostics, DNS, DHCP, VPN...
enterprise infrastructure environments. I focus on what matters most in support
roles: fast, accurate diagnosis, clear communication, and structured incident
resolution that protects SLA targets.
Core expertise:
→ Tier 2/3 incident triage and escalation management
→ Linux (Ubuntu/Debian) and Windows Server administration
→ TCP/IP diagnostics, DNS, DHCP, VPN...