Оновлено 2025.11.07
Customer Expert & Technical support (Pega Hub specialist)
Customer Service & Operations Specialist with 2.8+ years of experience supporting global customers across technical, platform, and finance-related issues. Skilled in handling payments, refunds, billing disputes, account access queries, and transaction status checks. Strong background in CRM systems, ticketing workflows, escalation handling, and coordination with product, engineering, and finance teams. Consistently maintains 95%+ quality score...