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IT Support Specialist | SEB, Vilnius

1‌8‌0‌0‌-2‌6‌5‌0‌ €/mon. gross
Дані калькулятора CVbankas.lt. Редагувати »
Full-time
Vilnius - SEB
SEB isn’t just a bank – we are also a modern technology company with many talented IT professionals, including product owners, business developers, finance and risk experts, analysts, architects, and software developers. More than 200 systems and applications supporting our products, business processes, channels, and data are created and maintained within the Product & Technology Development department.


You will join the Service Desk Lithuania team, part of Baltic IT Service Operations, providing first-line support to employees across SEB. You will help users resolve issues related to information systems, access, software, and computer equipment.


This role offers broader scope than a traditional first-line Service Desk position, giving you the opportunity to build practical IT knowledge across different support areas and develop further within SEB’s technology organisation.

As an IT Support Specialist, you will:

  • Provide first-line technical support to SEB employees
  • Receive, register, and resolve user requests via phone and remote-support tools
  • Troubleshoot hardware, software, and access-related issues
  • Manage user accounts, access permissions, and password resets

To thrive in this role, we believe you have:

  • Experience handling incident notifications and service requests using ticketing systems
  • Good user-level knowledge of Windows and Microsoft Office applications
  • Ability to learn quickly, solve problems, and support users in a clear and helpful way
  • Good communication skills and a service-oriented mindset
  • Fluent Lithuanian and English language skills for supporting users across the Baltics

We offer:

  • Meaningful and challenging work in a highly skilled international team
  • A supportive and inclusive culture with modern, ergonomic workspaces
  • A hybrid working model, with at least three days per week in the office
  • Dedicated time for learning during work hours and access to global learning platforms
  • Competitive benefits, including health insurance, additional vacation days, and third-pillar pension contributions
  • A strong focus on wellbeing, supported by employee events, mental health resources, and other benefits
Do you want to be a part of SEB?
Welcome to join our inspiring culture and dedicated team distributed across the Baltic states and beyond.

We are looking forward to your English application by November 23, 2026.

Learn more about working at SEB www.seb.lt/en/career

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.

Salary

1800-2650 €/mon. gross
Monthly salary range for this position(before tax deduction) will depend on the experience and competencies of the selected candidate.

Overall remuneration package consists of the salary together with other benefits.
DARBO RINKOS LYDERIS 2025
Tarp TOP 30 Lietuvoje

SEB

SEB yra daugiau nei pirmaujanti finansinių paslaugų organizacija. Mūsų ambicinga vizija – klientams ir visuomenei teikti pasaulinio lygio paslaugas. Todėl nuolat ieškome skirtingos patirties turinčių kolegų, nuo studentų ar ką tik mokslus baigusių iki patyrusių ekspertų.

Dažniausiai ieškome ekonomikos, verslo administravimo ir vadybos, bankininkystės, finansų ir apskaitos, IT specialistų. Tačiau mūsų gretose yra ir ne vienas matematikas, fizikas, mokytojas ir net gydytojas ar žurnalistas. Tad net jei tavo išsilavinimas ar studijos nesusijusios su finansais, tikime, kad daug dalykų gali išmokti pas mus, todėl pasidomėk galimybėmis!

Tuos, kurie nuosekliai siekia tikslo, sunkiai atsispiria iššūkiams, sugeba bendradarbiauti, kviečiame dirbti SEB grupėje – SEB banke, SEB grupės paslaugų centre Vilniuje ar kitose SEB grupės įmonėse Lietuvoje.

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SEB information
3961 €
Avg. salary gross
(83% higher than LT average)
1444
Number of employees
>100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2462 €
25% earn 2462-3300 €
25% earn 3300-4806 €
25% earn more than 4806 €

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